Our 4-Step Advisory Process
A calm, structured approach to help you navigate cyber fraud incidents safely and confidently
Step 1: First Contact
When you reach out, we start by understanding your situation calmly and checking if the incident is ongoing.
What happens:
- We listen without judgment to understand what happened
- We assess if there is ongoing risk that needs immediate attention
- Our goal is to pause further harm and create a calm environment
Why this matters: Many fraud victims feel panic and pressure. We help you pause, breathe, and think clearly before taking any action.
Step 2: Guidance & Awareness
We explain the scam type in simple language and help you understand what happened.
What we do:
- Explain the type of scam in plain, non-technical language
- Help you understand what information may have been compromised
- Explain common next steps fraudsters might try
- Reassure you that you are not alone — fraud affects many people
Important: You remain in control of all your accounts and decisions. We advise; you decide what to do.
Step 3: Reporting Support
We guide you to official channels and show you how to file reports with the right authorities.
Official channels we guide you to:
- Your bank or financial institution — if money was transferred
- Government cybercrime portals — to file formal complaints
- Local law enforcement — if there are criminal elements
- Platform support — if social media or email was compromised
Important: You file these reports yourself. We guide you through the process, but you maintain control and direct contact with authorities.
Step 4: Prevention & Future Safety
We share practical safety guidance to help reduce your risk of becoming a victim again.
What we provide:
- A practical digital safety checklist you can download and use
- Common red flags to watch for in the future
- Cyber hygiene best practices tailored to your situation
- Ongoing resources and educational materials
Education-first support builds long-term safety. Understanding how fraud works is your best defense.
Our Principles Throughout
🤝 You're In Control
We advise; you decide. We never access your accounts, change passwords, or take actions on your behalf. Your autonomy is sacred.
🔒 Your Privacy is Protected
We collect no data, use no trackers, and do not store information. Your information stays private and confidential.
⚠️ No Recovery Guarantees
We are honest: outcomes depend on official authorities and platforms. We cannot guarantee recovery, but we help you maximize your chances.
💬 Always Honest
We never overstate what we can do or make false promises. We operate within clear ethical boundaries.